The rules and guidelines governing your use of SanCotrack
By accessing or using the SanCotrack platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, do not access or use the Service.
SanCotrack is a food safety compliance management platform that provides tools for conducting audits, managing CAPAs, logging compliance changes, tracking incidents, and maintaining document vaults aligned with certifications such as SQF, BRCGS, FSSC 22000, HACCP, and ISO 22000.
To use the Service, you must register an account using a valid business email address. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
You retain full ownership of all data and content you upload to the Service ("Your Data"). By using the Service, you grant SanCotrack a limited, non-exclusive license to process Your Data solely for the purpose of providing the Service to you.
You are responsible for ensuring that Your Data does not infringe any third-party rights and complies with applicable laws.
The Service, including all software, features, content, and documentation, is owned by SanCotrack and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited access right granted herein.
Certain features of the Service may require a paid subscription. By subscribing:
Important: The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. SanCotrack does not warrant that the Service will be uninterrupted, error-free, or that any specific audit result, CAPA recommendation, or compliance guidance constitutes legal or regulatory advice. You are responsible for obtaining independent professional advice for regulatory compliance matters.
To the maximum extent permitted by applicable law, SanCotrack shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunity, arising from your use of or inability to use the Service.
In no event shall SanCotrack's total cumulative liability exceed the amounts paid by you in the twelve months preceding the claim.
You agree to indemnify and hold SanCotrack, its officers, directors, employees, and agents harmless from any claims, damages, costs, and expenses (including reasonable legal fees) arising from your use of the Service, Your Data, or violation of these Terms.
Either party may terminate the agreement at any time. Upon termination:
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.
We may update these Terms from time to time. We will notify you of material changes by email or prominent notice on the platform at least 14 days before the changes take effect. Continued use of the Service after changes constitutes acceptance of the revised Terms.
For questions about these Terms, please contact: